How we work — and how we're paid
We're a free navigation service for families dealing with aging: senior living, home care, home safety, Medicare questions, legal and estate transitions.
You never pay us anything. Ever.
Here is exactly how the money works:
When you choose a care provider we connected you with — a senior living community, a home care agency, a stair lift installer — that provider pays us a referral fee. For senior living placement, the fee is typically 70% to 80% of the first month's rent. Other providers pay flat referral or marketing fees. This is how we keep everything free for families.
What we promise about your information
Your contact information is never given to any provider until you choose them. You pick, you book — only then, only them.
Until you book, providers see an anonymous profile only: the level of care needed, a budget range, a timeline. Your name, phone number, and email are released to exactly one provider — the one you chose — when you book a tour or an assessment with them. If you urgently want providers to contact you directly, we'll do that only with your explicit OK.
What we promise about our recommendations
We recommend the best fit for your situation, not the highest payer. We work with a network of providers we've vetted; if the right option for you is one that pays us nothing — staying home with family help, a $200 grab bar instead of a bathroom remodel, a community outside our network — that's what we'll tell you.
Arizona disclosure (required by A.R.S. § 36-446.14)
Comprizant LLC d/b/a CallJordy is in the business of referring residents to assisted living facilities. We will be paid a referral fee by the facility if you move in, typically 70% to 80% of the first month's rent. We have current business relationships with the facilities we refer families to. You may terminate a referral relationship at any time. When we refer you, we'll send you this disclosure in writing and ask you to acknowledge it — that's the law in Arizona, and we think it's a good law.
Medicare topics
We are not a licensed insurance agency. If you ask about Medicare plans, we connect you with a licensed insurance professional. We are paid a flat fee for qualified introductions, whether or not you enroll in anything. We do not offer every plan available in your area. Currently we represent organizations which offer products in your area. Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options. CallJordy is not affiliated with or endorsed by any government agency.
Our phone line and chat
Our phone line and chat are answered by an automated assistant. It's disclosed at the start of every call, it's honest if you ask, and a human — Jordan, our Elder Care Advocate — is always available on request.
Questions about any of this? Call us and ask. Radical transparency is the business model.